Ovobank
Información sobre Ovobank
29603, Marbella
Horario de apertura
- Lunes: 9h-14h
- Martes: 9h-14h
- Miércoles: 9h-14h
- Jueves: 9h-19h
- Viernes: 9h-14h
Ovobank ???? - Leading Worldwide Donor Gamete Bank - was created to provide a solution to international assisted reproduction clinics and patients in the search and selection of the ideal donor for their fertility treatments.
Ovobank ???? - Banco de gametos líder a nivel mundial - se creó para dar solución a clínicas de reproducción asistida a nivel internacional y a pacientes en la búsqueda y selección de la donante ideal para sus tratamientos.
Ovobank: Opiniones
Experiencia negativa: Είμαι πολύ απογοητευμένος από την όλη διαδικασία. Εχουν περάσει σχεδόν 2 χρόνια που έχουμε Επικοινωνία και από την πρώτη στιγμή δεν ηταν και τόσο καλή. Τη μια υπάρχουν διαθέσιμα και μετά από λίγο καιρό η απάντηση είναι όχι δεν υπάρχουν. Θα δώσει ωάρια η δότρια και τελικά είναι δεσμευμένα και πολλά ακόμα. Τώρα στην αναμονή να μας σταλούν τα ωάρια Δεν μπορεί η υπάλληλος επικοινωνίας να λέει σε ένα τόσο σοβαρό θέμα με τόσα φάρμακα να πέρνει μια γυναίκα δεν έχω καμία ενημέρωση από τον υπεύθυνο για να μπορέσω να σας πω. Και όταν είπαμε ρώτα τον υπεύθυνο να μάθεις…. Ακόμα και σήμερα περιμένουμε απάντηση… έστειλα και στην Εξυπηρέτηση ότι έχω πρόβλημα επικοινωνίας και να ήθελα να μου δώσουν το email ενός υπεύθυνου για ένα σοβαρό ζήτημα και ακόμα και από εκεί περιμένω απάντηση. Μόνο απογοήτευση από τη συνεργασία.. σεβαστείτε το πρόβλημα και τα λεφτά που σας δίνει ένα ζευγάρι και μην σπαταλάτε τον χρόνο τους. Για να έχει φτάσει σε αυτό το στάδιο ο χρόνος παίζει σημαντικό ρόλο και εσείς τον σπαταλάτε χωρίς καμία ενημέρωση.
Experiencia negativa: Chose them for frozen eggs, but since the very beginning, there was an issue with our first choice of donor (why was she even on the list, marked as a good option, if the eggs had not been extracted? Don't all donors go through a set of scans and medical examination prior of being chosen by couples?). We let this slide, as our coordinator from a Romanian clinic came with an explanation that made some sort of sense, but not much, and I had so many other things to deal with. The real blow came when we got the invoice, directly from OvoBank, with an approx 200 € increase, that nobody told us about. Whether it should have been OvoBank to advise us directly, or the Romanian clinic, I couldn't care less, at the end of the day, I'm a paying customer and prior communication would have been appreciated. Now, I'm not telling OvoBank (or any other company) how to run their business and they are more than entitled to increase the price, however informing your customers about this increase it's common-sense, not to mention good practice. What threw me off was how they choose to do busines - you need them, you'll pay the price, simple as that, but let's not forget we're all human beings and even though IVF became such an industry, you can't do business this way, not in a professional manner, at least.
Hello, Adriana.
We understand your concern and hope it will be resolved as soon as possible. From our side, we have analyzed your case and it corresponds to 2021. All the pricing part corresponds to the clinic, it is not our competence.
However, we are open to help you in everything you need. You can call us on the phone and we will try to find a solution, at least what is within our competence. Best regards.
Experiencia negativa: Poor quality eggs. Bought 18 and only one made it to a 3day blastocyst. No warranties. Nothing. They just kept telling me that this has never happened before and to buy new batches with some ridiculous so-called discount. And no it aint the IVF centers' fault. It's their own.
Dear V-Star, we are truly sorry to hear that your procedure was unsuccessful. From Ovobank, we would kindly ask you to contact your fertility clinic to check if they have followed the proper protocols in the thawing and fertilisation of the eggs. At Ovobank, we follow strict protocols which we make available to all collaborating centres, so as to increase cell survival rates during the thawing process. In fact, our cell survival rates are over 95%. We have absolute confidence in the quality and survival rates of our vitrified eggs, thanks to our extensive experience as an egg bank. Thank you.
Experiencia fantástica: Incredible
Thank you for your visit during ESHRE! www.ovobank.com
Experiencia fantástica: Great workshop on Eshre :)
Hi Katarina! Thank you for attending our workshop.
Experiencia fantástica: I have done an egg warming workshop at ESHRE with Laura. It was great to know how you work in the lab and learn tips and tricks. Thank you!
Hi Sara! Thank you very much for sharing your experience about the practical session held in our space at ESHRE.
Experiencia fantástica: An amazing workshop. Nuria and Laura are awesome.
Dear Angela, thank you for visiting our booth at ESHRE and for your participation in our practical sessions. Together towards the best results!
Experiencia fantástica: Thanks to Laura for interesting workshop! She was clear and kind in explanation
Hi Benedetta, thank you for visiting our booth at ESHRE and for your participation in our practical sessions. Together towards the best results!
Experiencia fantástica: Grande professionalità !
Thank you for attending our workshop. Our aim is to provide an opportunity to learn from the best professionals in the sector. ☺ We look forward to seeing you again in the future.
Experiencia fantástica: Ovobank è parte di una clinica all’avanguardia con un personale altamente specializzato. Grazie dell’accoglienza. Dr. Danilo Cristofano
Thank you, it has been a pleasure for our team to welcome you to our facilities and to train you in the latest assisted reproduction techniques. See you soon. Best regards.
Experiencia fantástica: Great proffesionals!
Thank you for your review! See you soon!
Experiencia fantástica: Great proffesionals!
Thank you for your trust. It is a pleasure to collaborate with you. Best regards.
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